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Geoff Ramm

Geoff Ramm

Best known for:

Geoff is an acclaimed international marketing and customer service speaker and published author.


Geoff is the creator of 'Celebrity Service' and ‘Observational Marketing’. He is also the author of OMG (Observational Marketing Greats) and an multi-award winning keynote speaker who has inspired audiences around the world including North America, South Africa and Asia.


Like you, Geoff Ramm, the creator and author of Celebrity Service and Celebrity Service Superstars that great customer service leads to lucrative, repeat business but a greater experience leads to global recognition.

So how can you design a customer experience that has you talked about for decades to come? 

Geoff knows the Jedi Mind Trick to make you craved by your customers, envied by your competitors and raved about in your industry. 

In his interactive keynotes, you will not only discover out-of-this-world ideas, but will come up with exciting ideas to light up your business and excite your customers. 

He’s challenged and inspired entrepreneurs, companies and organisations across six continents to create award winning ideas to outperform the competition. 

Oh and his on-stage and on-screen presence as well as his infectious enthusiasm and humour, will have you on the edge of your seats.

Celebrity Service is not just an fantastic and easy to follow philosophy, your audience will also be excited to implement and action their ideas immediately. There are 9 unique components to CELEBRITY Service that will spark the ideas to create memorable experiences for your customers.

KEYNOTES: Choose from a TED style high impact 20 minutes through to a expertly crafted 90 minute keynote. Geoff will pick the very best and most relevant content for your audience from his extensive catalogue of stories, ideas and techniques.

INTERACTIVE: Follow up an inspiring keynote performance with a fully interactive master class. Whether it be 1 hour, half day or full day, Geoff will have everyone creating award winning Celebrity Service or OMG Moments. This deeper dive will also feature the ‘120 Challenge’ which will encourage everyone to look further, create better and consistently stand out from the competition.  

Publication: Celebrity Service Superstars: Jan 2021 (SRA Books) 

Fee range:

5,000-10,000 GBP